How to Respond to Tax Arrears Reminder Email from the DJP

The Directorate General of Taxes (DJP) is authorized to send official reminder emails to taxpayers who have outstanding tax liabilities. The email is not an active collection notice; taxpayers should act only if the balance remains unpaid.

Taxpayers can settle the arrears by logging into the DJP Coretax portal at In the “Payment” menu they select the bill, enter the amount to be paid and generate a billing code. The code can be paid at bank tellers, ATMs, mobile‑banking apps, or e‑commerce platforms using the “MPN‑G2” option.

Following these steps prevents penalties and keeps tax administration smooth. DJP warns taxpayers to beware of fraud, noting that official services are free of charge and legitimate emails use the .id domain.